Our shipping policies are in line with the policies of our delivery partners. We usually dispatch our order within 0 to 2 working days from the date of order. The order is delivered to you at the shipping address mentioned by you. You can change the shipping address at the time of placing the order. Any changes in the shipping address after the order is placed cannot be made in the account on a website. However, under such circumstances, you can reach out to our support team at support@theadamantgen.com mentioning your order number in the subject line and requesting the change in the delivery address. We will change the same if the product is not dispatched. You can expect the delivery of the order in a minimum of 1 to a maximum of 14 working days. If the order is not received within the mentioned tenure, you can reach out to us at support@theadamantgen.com. We will make sure to provide you with the earliest delivery or otherwise, we will refund your money if the order is not delivered to you. You can track your order with the tracking number. If anything happens to your parcel in transition before it has reached you, the amount of the order will be refunded to you along with proper intimation of the loss of the parcel. If you receive a parcel that is broken or damaged, please do not accept the delivery of the same. If you have accepted the delivery of such a parcel, let us know at support@theadamantgen.com along with pictures of the damaged parcel. And under such cases, please keep the broken seal/ packaging bag secured with you for 7 days post-delivery for us to investigate the matter. If the product inside the parcel is damaged, you can apply for a return or exchange.